Last modified by Aurelie Bertrand on 2022/02/15 18:04
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1 {{ddtoc/}}
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3 ----
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5 = Introduction =
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7 In some blocking case, it could be useful to collect all the logs of the Tomcat threads for investigation purpose.
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9 This procedure explain how to do it.
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11 (% class="box errormessage" %)
12 (((
13 Following this procedure may freeze the DigDash Enteprise application for a few seconds. 
14 This procedure should only proceed on the recommendation of a DigDash consultant.
15 )))
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17 = Collect all the logs (for Unix servers) =
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19 1. The server is in a situation that demands to restart it
20 1. Get the Tomcat's PID (process id) using ##ps##, ##htop##, or any other tool
21 1. On the command prompt, execute the following :
22 {{code language="unix"}}kill -3 <Tomcat PID>{{/code}}
23 1. Retrieve **##catalina.log ##**(or **##catalina.out##**) file to communicate to the technical team.
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